Saturday, August 24, 2019
INTERNATIONAL POLITICAL ECONOMY Essay Example | Topics and Well Written Essays - 1500 words
INTERNATIONAL POLITICAL ECONOMY - Essay Example To this date, the islands are semi-autonomous with their own president and legislature and are mainly inhabited by Arabs and Africans with Islam as the main religion (Cunningham, 2010). Tanzaniaââ¬â¢s first president was Julius Nyerere who led a single party state and nationalized all core industries and formed Ujamaa. This was a rural-based collective movement of African socialism and self-reliance (Tripp, 1997). The movement faced increasing popular discontent and was slowly abandoned in the 1980s (Green, 2003). Nyerere was succeeded by Ali Mwinyi. Under Mwinyiââ¬â¢s leadership, the country underwent various reforms and a slow and gradual transition to a market economy, partly due to economic downturn brought on by Ujamaa and centralized economic management (Tripp, 1997). Tanzaniaââ¬â¢s Economy Tanzaniaââ¬â¢s economy depends greatly on agriculture, which accounts for 50% of GDP of which 10% is contributed by livestock (Cunningham, 2010). Agriculture accounts for 85% of Tanzaniaââ¬â¢s exports and employs more than 80% its working population (Cunningham, 2010). Topography and climatic conditions however, limit cultivated crops to merely 4% of the total land area (Green, 2003). The Industrial sector is mainly characterized by processing of agricultural goods and light consumer products. Currently, Breton wood institutions and international donors have offered funds to revitalize the countryââ¬â¢s obsolete economic infrastructure and reduce poverty. Growth in the last two decades characterized a lift in industrial production and a considerable rise in output of minerals led by gold (Cunningham, 2010). Current banking reforms have also facilitated an increase in private sector growth and investment (Green, 2003). Sustained donor aid and sound macroeconomic trade policies and regulations supported real GDP growth to around 6.4% annually in 2010 as noted by Cunningham (2010). The populace of Tanzania is concentrated along the coast region and islan ds, the fertile northern and southern highlands as well as areas bordering Lake Victoria. The arid and semi-arid central region is sparsely concentrated (Buchert, 1994). Likewise is much of the fertile and well watered far west, comprising of the shores of Lake Tanganyika and Lake Malawi. Nearly, 80% of its population lives in rural communities (Green, 2003). Tanzaniaââ¬â¢s Educational sector Tanzania recognizes the role of the education sector in realizing the overall growth and development goal of enhancing living standards of its citizens. Numerous policy and structural reforms have been started in the country to enhance quality of education and ensure universal primary education for all (Cunningham, 2010). Abolition of primary school fees through PRS1 was the first step toward this goal. This was to reinforce the relationship between education offered at all levels and the socio-economic development of the country (Buchert, 1994). In mid 1990s, the government undertook to dev elop the Education Sector Development Programme (ESDP) to tackle the existing problems and face the new challenges emanating from on-going socio-economic reforms initiated earlier and the rising demand for manpower development in line with rapidly transforming technological advancement (Buchert, 1994). The government adopted PRS1 that led to introduction of Complimentary Basic Education in Tanzania (COBET). COBET addresses educational needs for the out-of- school children and youths who
Friday, August 23, 2019
Public Health Proposal Essay Example | Topics and Well Written Essays - 3000 words
Public Health Proposal - Essay Example For each age group, obesity poses different health problems related to specific age, routine, dietary habits and genetic makeup of the individuals (Reilly 2005). Here, obesity in children (age 0-12) will be focused and discussed in detail. It is reported that the epidemics of childhood obesity appeared in the UK in the late 1980s. In different parts of the world, the problem of childhood obesity is getting worse. Lobstein, Baur and Uauy (2004) asserted that ten percent of the school going children in the world are estimated to contain excessive body fat. Among these overweight children 25 percent are declared as obese with a considerable prospect of developing cardiac diseases, type II diabetes and various other health problems in early adulthood. The prevalence of childhood obesity is considered much higher in economically developed and established countries like the UK (Lobstein, Baur and Uauy 2004). The social impact of childhood obesity on children is also very dominant. A study conducted by Cornell University reported that obese children show lack of social skills than the normal weight children. The social exclusion of obese children provokes several personality issues like low self-esteem, isolation and lack of confidence. Researches also show that obese children are easily targeted for bullying by their peers. Due to several social issues faced by obese children their performance at school is also impacted. Low esteem, feeling of hopelessness and self-pity is usually accompanied by low performance at school and social exclusion that creates frustration and depression in children. Due to depression children become isolated, withdraw activities they used to like and lack interest in socialization and studies. The consequences of such symptoms could be disastrous in young and adult age on an individualââ¬â¢s personality. Parents and teachers should understand all these soc ial impacts and must help obese children to fight their obesity and
Thursday, August 22, 2019
Bank of China â⬠Survey of products and services provided Essay Example for Free
Bank of China ââ¬â Survey of products and services provided Essay Personal Banking. In the personal banking segment one of the principal products and services include deposit products. The Bank of China provides a variety of deposit products including foreign currency deposits. It has also included multifunctional debit card which can assist financial planning. (Deposits, 2006). It has also got a facility for deposit collections at different places which facilitate those with transferable jobs or changing residences frequently to follow up their deposits without any geographical constraints (Deposits, 2006). Deposit Certificates are being issued by the Bank for peopleââ¬â¢s needs for studying abroad, visiting relatives or for domestic requirements. (Deposits, 2006). The bank also provides facilities for payment of fees, providing pay to employees, stock fund transfer service and handling of securities trading services. (Deposits, 2006). In addition Personal Checks are provided for high value account holders for making large purchases which are beyond the credit card limits allotted. (Personal Check, 2006). In the loans segment, Bank of China is providing a variety of loans to its personal customers. The primary loans include educational loans which can be commercial or state. The latter are at discounted interests by the central financial authorities in China, while commercial loans are for financing tuition and other fees which is supported privately. (Loans, 2006). Auto loans include financing for purchase of cars. In addition there are travel loans to facilitate in board as well as out board travel which however has to be only through approved travel company services as per bank norms. (Loans, 2006). There are petty consumer credit loans which are provided for facilitating normal consumption needs of customers such as labor service and fee payments. (Loans, 2006). For such purposes the client is required to be credit worthy. A normal service provided by the Bank is renting of safe deposit box. (Loans, 2006). Another important service provided by the bank is that of Bancassurance, which involves a tie up with the insurance companies, providing the client a full range of services to include insurance, premiums on policy and preservation at a savings outlet in BOC. (Bancassurance, 2006). Corporate Banking. In the corporate banking sector, the Bank of China has a strong presence with a global profile. Its experience and expertise is seen to be of particular benefit to the Chinese businessman seeking to do business globally. (Corporate, 2006) The bank claims to provide unique services based on its ability to assess market sensitivity. The various corporate services provided by the bank include financing for trade, risk controls, protection of risk of debt and is extending even further to management of ledger and collection. (Corporate, 2006). In the loans segment the various types of loans include providing working capital to the companies, for financing projects, real estate businesses, fixed assets and loans on foreign currency. (Corporate, 2006) Business is provided finance in various forms of credit such as a normal credit line, credit for export buyers, finance lease guarantees, credit for export sellers, accounts receivable purchases and labor service contracts. (Corporate, 2006). For international businesses, the services provided include both inward and outward remittance, collection of letters of credit for both imports and exports, bill discounting, packing loan and guarantees for businesses and shipping. (Corporate, 2006). The investment banking services include a financial advisory service, cash management, loan trusts and agent bank business. The bank has also developed extensive e banking services to include i-banking, telephone banking and mobile phone banking. These services are seen to be highly effective in providing the corporate a variety of mediums of interaction on the World Wide Web. (Corporate, 2006). In the segment of foreign exchange and settlement, it is the lead bank in China and hence enjoys considerable leverage in the Chinese banking industry. This caters for individual and personal foreign exchange needs. (Forex, 2006). It has also facilities for forward transactions in foreign exchange Global business facilities include same day facility of funds transfer with the GLOBAL NICS programme in place which enables transactions across 581 overseas branches in 26 countries and regions on a single computer network. (Global, 2006). Linked to SWIFT communications, it enables a safe and speedy transaction for business persons. This is particularly significant with the extensive network of the Bank within China comprising of over 12,000 branches. It also facilitates international clients to transfer money within China speedily. (Global, 2006). Overseas Presence. The Banks overseas presence has been consistently growing after the China Development Finance Company (HK) was established in 1979, followed by Bank of China Groups Securities Limited in 1983, Bank of China International UK Ltd 1996 and Bank of China International in Hong Kong in 1998. (BOCI, 2006). The subsequent entry of BOCI into mainland has provided it added opportunity to establish close links with stable Chinese corporations to include China National Petroleum Corporation, State Development Investment Corporation, China General Technology (Group) Holdings Limited and so on. (BOCI, 2006) This enables strengthening of the financial link of the Bank providing it greater stability in the international as well as national banking domains. (BOCI, 2006). Banking Facilitation. The BOC is also an agent bank for a large number of other banks providing them the services of consignment banking to manage loans between borrowers and the agent bank. The consignment banks include China Import and Export Bank and the State Development Bank. (Agent, 2006). This provides the client bank the advantage of drawing upon the experience, expertise and network of a larger bank with an international presence as the BOC. A relatively high quality of service is said to be provided to the agent bank by BOC. Generally a tripartite agreement is signed between the BOC, the client bank and the borrower. (Agent, 2006).
Wednesday, August 21, 2019
Effects on Buyer Behaviour in Arab Culture
Effects on Buyer Behaviour in Arab Culture Introduction The aim of this research is to investigate and further analyse those key factors which affect the buyer behaviour in Arabs and especially as health is the basic need of every human being, considering every aspect of the society never promote any uneven deal in regard to health issues. In this research it will explore and investigate that during in such environment and understanding the cultural, religious etc. of the Arab different societies their choice of health care means when they are coming abroad for advance and equipped treatment, before what factors an Arab patient consider. Arab culture is basically composed on Islam, and their culture is a full translation of Islam. Culture is a Latin word ââ¬Å"culturaâ⬠which means improvement of the soil and total transformation of the nature. The valid and modern meaning of culture is designation of spiritual development and upbringing. Culture most authentic definition is in most common sense that culture is the spiritual perfection and human development. Culture understanding is mainly concern with sprit and spiritual power. Culture is the spirit and a valid identity of a nation. Every nation has its own culture and this culture is playing a vital role in the building of a healthy society. Because every society has its own culture that characterises it. Every society has some beliefs and these beliefs are strictly followed by every person of existing society. Arabs are mainly 22 different countries with different culture and different sects and religion, their common language is Arabic with a few other dialects. Arabs are mainly divided like 10 countries in Africa and 12 in Asia, according to UNDP report 1993 its total population is 230 million in 22 different countries, representing in majority Muslim and in minority Christian and Jewish. Arabs are mainly living in joint family system; every person is more dependent on each and every person. They respect each and every person and especially the elders and give them proper attention due to their age and experience, and always play a vital role in making any decision. Arabs always consider and never cross the boundaries of Islam, and their belief is very strong in God, it is a strong belief that every happiness and sorrow is from God. A very common and with a strong belief that when any uneven or a good thing happen, it is consider that it is the fortune which born with him and a divine from God. The key factors which influence the buyer behaviour in Arab are culture, social, personal and psychological factors. In Arab society there is joint family system and an individual person is not free in its decision, because its all family are more concern about taking in decision and more extent its choice is influenced by the family, culture and personal and psychological factors i.e. its beliefs (religion), perception, motivation and learning. These are the key factors which influence the consumer buying power, in such a situation how an Arab then goes to select a health service in his country or abroad which satisfy his all factors i.e. its religion, culture and social. Reason for Choosing this Topic: Reason for choosing this topic is mainly relevant to my experience in marketing field, being more involved and studied a lot about the history of Arabs and interest in marketing field, also Arab is the new emerging market for business thats why I am optimistic that this theses will enhance my abilities and give a strength to my career in the chosen field. I personally worked in a tobacco company ââ¬Å"WTD PAKISTANâ⬠for more than three years and counted as consumer based company because it is mainly based on tobacco selling products. That why it becomes a solid and main reason for choosing this topic. Moreover with my personal experience and after reviewing literature, that different countries have different lifestyle, culture, different approaches in making decisions, different choices and different taste and different level of satisfaction. It seems interesting to me for research and enhance my capability in marketing. This topic is providing a broad/vast analysis to underlin e the key factors which influence the buyer power of buying because it is thoroughly proved from lot of theories and researches that consumer/ buyer all over the world has certain level of satisfaction, which is disturb by some factors existing in its surrounding environment. To evaluate these influences by considering academic resources, online journals and literature from authentic resources will enhance my knowledge and capabilities to do a better job in my real life. Literature Review:- Literature review is playing a vital role in completing of dissertation chosen and moreover will help me in completing my final dissertation has significant importance to complete my dissertation topic and ultimately to help me in completing my final dissertation. So in this context, some introductory literature review has been brought forward which have helped me in finalising my research topic and questions to be investigated. Moreover the essential and sufficient material for my chosen research topic review of literature, journals current articles from the authentic resources (magazines, newspaper) and academic books will give me help me in completing my task. International marketing: According to (Burca. D. C, 2004) that international marketing is the process of planning and undertaking transactions across national boundaries that involves exchange. The above statement gives an idea about the international marketing that it provides a platform for business across the boundaries or between different countries, and these businesses between different countries are under some rules and regulation. When the transaction takes place across national boundaries then the international marketers are subjected to different set of macro environmental factors and constrain deriving from different political system, legal frame work, cultural norms, and economic circumstances. Marketing is basically concern with exporting of products or services e.g. it very common that purchasing a chair from IKEA but in reality it will be imported from other countries or it parts will be export from other country but assembled in UK. Same if it is brought under discussion like computer and is accessories so it is clear those materials comes from India and software comes from china or Japan and product assembled in UK or other European countries. This idea of global import or exchange nourish in the shadow of international marketing, because international marketing introduce such rules and regulation for international marketer like licensing to joint ventures and contracts between two parties. According to (Sargeant. A, et al, 2002) that marketing is all about marshalling the resources of an organisation to meet the changing needs of customers on whom the organisation depends. Simply it will be quoted as marketing is all about how an organisation addresses its marketers. Customers needs are the starting point for marketing activity. Then the marketing manager tries to identify those needs and develop product or service, which satisfy customer needs through an exchange process. According to chartered institute of marketing that marketing is the management process which identifies, anticipates and supplies customer requirements efficiently and profitability. According to (Shaughnessy. O. J, 1995) that marketing covers those activities that relate the organisation to those parts of the outside world that use, buy, sell or influence the outputs it produces and the benefits and services it offers. Simply marketing is the debate in organisation is what to offer, to whom, when, where, how, and for how much. Concept of marketing: Globalisation of goods and services created more opportunities for the customers to choose among the products. But customer expectations from the product or service in the available market are higher, because they paid the asked price for the service or product. It is the main duty of company that before launching any product or service they understand the needs of consumers in the market. When a company understand the expectation and needs of consumer by providing a product or service which meets the need of customer than marketer can develop a successful marketing strategy for the target market. Customers: A customer is generally understood the person who make the decision to buy a product or service, which pays for it. The product or service purchased by one person but consume by another person. So it is clear that customer and consumer will be same person. The terminology can imply something about the relationship between a company and its customer. Different customers within a market have different needs, which they seek to satisfy. To be fully marketing oriented a company needs to provide a product or service in the market which meet the needs of each individual. For this purpose they positioned their product or service in the markets which meet the need of that group. Needs: It is referred to something deep rooted in an individual personality. The satisfaction of need is conditioned by cultural values of the society from which they belong. In some culture needs for self fulfilment may be satisfied by religious penance, while in other societys needs may be satisfied by creative talent. According to Maslows theory that customer are motivated by their desire to satisfy complex needs. It is also recognised that once an individual have satisfied basic physiological needs, then they may be motivated by higher order social and self fulfilment needs. Value: It is a ratio of perceived benefits to price paid. Customer will evaluate benefits according to the extent to which a product allows their needs to be satisfied. Customers also evaluate the benefits of products compared to the benefits of other products placed competitively in the market. Consumer places a value on a product or service which is different from the value presumed by supplier. Value can be added by better specifying a product offer in accordance with customer expectation. If the price of a product or service is set higher it will affect its sale. If the price is set low it will increase its sale but affect its profit. Exchange: it is a way through which goods and services to be acquired. It implies that one party makes some sacrifices to another party in return to receive something of value. Other party expect same something of value. In market based economies there is a presumption that each party can decide whether or not to enter into an exchange with each other. Each party is also free to choose between a numbers of potential partners. Basically exchange takes the form of a product being exchanged for money. Market: the term market has traditionally been used ââ¬Å"a place where buyers and sellers gather to exchange goods or servicesâ⬠. Market simpler and of value definition is that it is the interaction between buyers and sellers. Marketing Mix: It is very important for the marketers to consider the marketing mix before launching any product or service. It provides a great deal of knowledge about the operating market and then how, where and to whom the product should be target in the market. Product: product is the main source by which an organisation satisfy customer or consumer needs. Product offered by an organisation is tangible or intangible in nature must satisfy the needs of potential customer. The elements of product mix are quality levels, styling, special design features, durability, packaging, range of sizes or options, warranties, after sales service and brand images which is controlled by marketers. Pricing: it is a critical element and determines the revenue that will be generated. Setting prices is a difficult part of marketing mix. Prices are determined by the interaction of market forces. Marketers set prices for individual products on the basis of what they cost to produce, what the competition is charging and what customer are prepared to pay. Price decision also involve deciding on the relationship between prices charged for different products within a firms range and decision about the price strategy over time. Place: it plays a very important role in decision making, Choice of right place for product or service to be launched. Customers mostly prefer to buy the product or service from the nearest distributor. Organisation right decision of place provides an opportunity to customers to gain access to its products and services easily. Promotion: promotion is a best source of communication for marketers to highlight or communicate the benefits of their product and service to their target market. Promotion can be used by different methods like advertising, personal selling, public relation, sales promotion, sponsorship and by direct marketing method. Promotion method should be not the same in every culture. It will be different according to the requirement of different culture where an organisation operates. Fundamentals of marketing: According to (Dwyer. F. R, et al, 1987) states that identification and satisfaction of consumer needs by providing a product or service of value to fulfil the consumer expectation by developing a proper marketing plan or strategy. It is necessary for marketing managers to understand the position of their organisation. The marketing managers always plan and develop strategies for launching their product or service in market, before they should know about the position of their product or service in the market and factors which makes their product attractive and of value to the consumers. According to (Kasper, 2001) that it is very important for an organisation to know when, where and how the consumer thinks that their product or service is different from other potential and current competitors in the market. Porters strategy of differentiation gives knowledge to an organisation that how they are different from their competitors. Organisation must identify the customer orientation before developing its marketing strategy. Benchmarking of customer, organisation and competitors in market are the key function of marketing, such a benchmarking move them to decide a differentiation strategy. Elements of marketing fundamentals: Customer orientation: It is very necessary for an organisation to understand in depth its target buyers, then develop or produce a product or service of high or superior value/ quality to fulfil the needs of customers. Customers are the only source who can accept or reject the product value or feedback from consumer is the absolute source for an organisation to know the value and position of their product in the market and among competitors. Customer orientation requires that a company understand not only the present value to the customer, but also how this is likely to evolve over time. Competitor Orientation: when an organisation focusing on its customers, so it is also necessary for an organisation to look that how a competitor is satisfying its consumer needs. An organisation needs to understand the short term strengths and weaknesses and long term capabilities and strategies of current and potential competitors in the operated market. Interfunctional co- ordination: It is very important for marketing managers to develop marketing plan, which not only give promise to customers and marketing staff. But the marketing plans only develop for creating value products and services. Marketing orientation needs to draw upon and integrate its human and physical resources effectively and adapt them to meet customers needs. Customers always pay attention that what an organisation is offering in the market which completely satisfies the expectation of consumers; product or service which satisfies the customer expectation must be of value. And when customer satisfies from the outcome of product or service it directly produces more chances of repeat business and dissatisfaction may lead to failure and negative experience which may limit the business of such an organisation. Factors influencing buyer behaviour: According to Usunier (2000) that before purchasing there is no concept of seeing, smelling and touching. This gives an idea about the shape, colour and space during the purchase in some cultures. In the case of healthcare, when someone is buying healthcare he looks to certain points by knowing that purchasing a product will be not same to purchase a service. In case of healthcare there is no guarantee that an individual will get optimistic benefits. The healthcare provider must provide in the market of healthcare some reasonable and attractive, competitive and consumer encouraging packages which attract the consumer to buy their packages like price, advance treatment, accommodation and high and quick service. It encourages the consumer that they are receiving the very best and high quality service available in the healthcare market. Todays world is a hub of marketing and in every sector there is a trend of competition every organisation is trying to capture more market share by launching more consumers attractive packages, to promote and encourage their own product and service. Devetags model (1999) of consumer behaviour This model is basically represent the industrial and corporate change is only brought here under discussion for the process of making decision and influences on the consumer behaviour in case of buying health care. This model represents the different products or services and provides the grounds to the consumer to choose the product or service. Devetags model provides grounds for the consumer to choose between products ââ¬Å"Aâ⬠United Kingdom and products ââ¬Å"Bâ⬠(Home country) or other countries products or services in the market. Product ââ¬Å"Aâ⬠is a superior and expensive quality but product ââ¬Å"Bâ⬠is also compete the market with superior quality. Devetags model (1999) à à à In the above Devetags model quality is expressed on y-axis and convenience (price) is expressed on x-axis. In the above diagram product ââ¬Å"Aâ⬠is competing product ââ¬Å"Bâ⬠. And the value of product ââ¬Å"Aâ⬠among the consumer is more than product ââ¬Å"Bâ⬠, the one reason of choosing product ââ¬Å"Aâ⬠of superior quality and high price is because the consumer thinks that ââ¬Å"Give something and get something of valueâ⬠is clear that when consumer decide to purchase a product or service then he expect that the chosen product or service will satisfy his needs. Product ââ¬Å"Aâ⬠has a good reputation in the market due to its quality and price, which makes the minds of consumers, that the product is reliable and meets the requirements of consumers. But in the competition of product ââ¬Å"Aâ⬠and ââ¬Å"Bâ⬠product ââ¬Å"Câ⬠also exist in the market, shown in the diagram inside the box. Product ââ¬Å"Câ⬠d ominated by ââ¬Å"Bâ⬠, which is inferior to ââ¬Å"Bâ⬠in case of price and quality but still cannot attract more consumer compare product ââ¬Å"Aâ⬠. Product ââ¬Å"Aâ⬠demand among the consumers is due to proper advertisement and reputation in the healthcare market. It is clear that in case of health care industry consumer always search the market where they can attain quality product or service at reasonable price. This model is best suitable for decision making and to count the influences on consumer behaviour, because this model highlights psychology of consumer that how consumer choose the product or service among the different available products and services in the market, and how consumer gauge the quality of product or service and underline the importance of chosen product and then purchased it. According to (Pekkala et al, 1983) that a reliable product needs to be introduce and advertise in the intended market before launching. It means that the product or service needs proper market segmentation, and also advertisement in the relevant business environment. It is compulsory that the marketers appreciate the culture of a country in which he operates. It is clear from the above statement that culture should be consider when ever providing a service or product in the market of a country. Because culture plays an important role in promoting the product ââ¬Å"Aâ⬠and ââ¬Å"Bâ⬠which attract more consumer all over the world because product ââ¬Å"Aâ⬠is acceptable to the people of a country in which he operates. It clears that before launching or introducing any product or service the cultural values of a country should be considered. According to Economist (2009) that NHS chief David Nicholson is planning to introduce improvement in the efficiency and productivity of NHS on larger scale. In coming 2013 NHS budget 15% of wealth will be spent on health care services in the UK to fulfil the rising demand with best suitable resources, thus the NHS will be consumer attractive organization in the world market, will play a role model in the health care industry of world. NHS is from long years a cheap compare to America and other developed European countries. NHS provides a standard service at low cost, and this is happening only due to the effort of General practitioners (GPs). But health care in other countries like Denmark and Netherland is more expensive and physician are act as gatekeeper, means that health buyer never goes for treatment due to high price and low quality. In the above Devetags model UK NHS will be awarded as product ââ¬Å"Aâ⬠due to high quality and reasonable price, and planning for the future and spending more money on the health sector will enhance their share in the market, more consumers will attain NHS. Arabs comes to United Kingdom due to the high quality service like able and experienced doctors, equipped and up to date laboratories and due to recent researches in the medical sciences, on reasonable prices treatment attract more Arabs health consumer to get benefit from the UK health industry. Due to the proper advertisement and promotion in the market, introduced by the UK health care industry marketers attract more Arabs patients because they are more vulnerable and easily attract towards the available services. Cultural influences on consumer behaviour: According to Tylor (1913) that ââ¬Å"culture is complex and interrelated set of elements, comprising knowledge, beliefs and values, arts, law, manners and morals and all other kinds of skills and habits acquired by a human being as a member of a particular societyâ⬠. It is clear from the above statement of Tylor that culture is not composed on one thing but it is a set of elements already exist in a society, and every society is mainly composed on the beliefs and values (religion) of people living, attitude, habitat, architecture and adopted rules and regulation to survive in the society. Ralph Linton (1945) describe the culture as it is the configuration of learned behaviour and results of behaviour whose components elements are shared and transmitted by the particular society, furthermore he indicates the limits of the cultural programming which the society can impose on the individual. Ralph Linton describe the culture more simply that culture is the learning process which result in changes in the behaviour of an individual living in a society, it transmitted from parents to offspring in a very conventional way with its limitation, because every society has cultural limits, compulsory for every individual to obey it. According to Hofstede (1998) that consumer behaviour is cultural dependant. These all above definition provides a broader concept of culture that culture is basically name of shared values developed in particular environment, it gives an idea that one culture is not superior to another culture but may be different due to beliefs and values, knowledge, arts, law, manners and morals, habitat and skills. It is now easier to understand a culture of particular country society, and due to the globalisation of products and services and to provide the equal opportunities to the world population to get benefit from these globalised product or service it necessary to introduce the acceptable marketing and advertising strategies globally. Because one uniform marketing and advertisement strategy is not appropriate as whole, it is evident that marketing and advertisement strategy for West is never works in the Middle East due to their cultural restriction. According to De Mooji (1997) that products are globalised but people are not globalised, products are accepted in more than one culture due to different and appropriate advertising strategy. Language, concept, number, colour, space and humour are constant among cultures; they are not changeable among cultures. Communication: According to (Burce. C. D, et al, 2004) that communication plays a vital role in conveying the message among the global marketers, and consider as reflection of a culture. There is a difference between countries verbal communication due to the adapted culture and verbal communication is different from one culture to another, it is not different in term of language but also in term of variables like who, what, how, where, when, and why. Communication may be verbal or non verbal having same importance in conveying the message to the recipient in term when a marketer satisfy a consumer. According to (Burce. C. D, et al, 2004) that due to cultural differences people are more likely to communicate with each other without any problem and this fluency in the communication is due to hierarchy, status consciousness, behaviour and other factors which plays the role of gatekeepers. The different method of communication and its uses were brought under discussion, how the message is communicated, which channel is used for this communication e.g. spoken or written etc. and it depends on the availability of channels in the cultures and factors are speed, formality, legality and seniority. Another factor is whether message should be communicated, to know the right authority to which the message will be communicated, and also the time schedule for the communication and the meaning and purpose of communication. Body language has different meaning in different cultures, like feet gesture in west society is consider as attention but in Arabs it is an insult and facial gesture is mos t commonly noticed in the West culture as emotion, happiness and embarrassment but in Arabs culture it is consider as embarrassment and not used for the expression of desire. According to (Morris, 1997) that non verbal communication is not strange when dealing in different cultures, because this section deals with signals and from these received signals one will understand what the other person is conveying him and then to judge to understand the language of these signals and then make its own assumption to believe or trust on whom. Non verbal communication deals with body stress signals e.g. perspiration and licking of lips etc. and lower body signals like foot tapping, frequent crossing and uncrossing of knees etc. and body posture signals are used for boredom like body sagging and slumping, body gesture like movements of hands and facial expression are also used for non verbal communication. Mead (1993) stated that culture and religion is an essential part of lives of the people in every society, and it is compulsory for the health care provider to understand and know the culture and religion of the patient. According to Galanti (1991) that most cultures shares same beliefs, values and practices, it is necessary for health care provider to treat a patient as a family unit not as individual by creating psychological, spiritual and environment of physical needs. Sign and symbols: According to (Unsunier, 1993) that interpretation of symbols is strongly culture bound. The above statement of Unsunier Clearly describe that in every culture they use sign and symbols as a source of communication. This statement provides understanding about the cultural signs and symbols that every culture use very strongly sign and symbols as a source of communication. According to (Goffman, 1963) that headscarf is a symbol of normative cultural values and social relations of class and power that determine our perception. It communicates the individual and collective motivation of those who adopt it, as much as perception that rejects it. The symbol of headscarf makes sense as a language of relationship between those who asset their orientation towards values of Islam and those social classes that owe their status to normative values of modernity, such as equality and liberty. It further argues that stigma refers to individual sign; socially information and individual transmit about himself that disqualifies him and creates an obstacle to being fully accepted by society. In west colours are more used as sign and symbols like black colour is used for mourning while white colour is used in most of Muslim societies as religious and partially used as mourning colour. Red colour is used as symbol of tragedy and warning. In case of numbers 13 is symbol of bad luck in UK and this number is avoid in any department for numbering purpose e.g. no bed is marked in hospital with 13 etc. in Japan 4, Asia 555 and in china and some other countries 7 is consider bad luck numbers. In Pakistan crow and black dog is consider as symbol of bad luck, in India owl, UK black cat and in Japan fox is a symbol of bad luck. It is evident from the above discussion that sign and symbol is a strong source of communication, and always it is necessary for marketers to consider these sign and symbols which rejects by a culture in providing any product or service. Imagery: Images from very beginning plays a vital role in conveying the messages. In marketing pictures are used as strong source of communication and by this the marketers captured more market shares in the market for their own product. Marketers use pictures for the advertisement of a product or service, but it will be acceptable in one culture but may bring disaster in other society. Comparing West culture and Arab, in West culture the advertisement of bra by a naked woman is consider as a routine and essential for advertisement and attract more consumers to buy the product. But in Arabs it will be completely different, it is also true that Arab women are wearing bras but the advertisement strategy for Arabs will be completely different compared to West. It is necessary to have sufficient knowledge about the culture and religion of Arabs. According to (Keegan et al, 1989) that cultural value always plays a vital role on the consumer behaviour and having defined and always gained a considerable attention in marketing, and also its influences on marketing strategy are well presented. It is clear from the above theory that culture is always playing a role in influencing the consumer behaviour, because every society is composed on define culture and every culture has its own values, which may need to be considered during any decision making, needs proper attention during choosing any product/service. For marketers to advertise or promote and introduce a product or service in a specified market, they need to consider the cultural values of the country where they operate. According to (Usunier, 1993) that customer are different in each country, marketers must consider them, and by considering the values, attitudes and tastes between cultures may help in satisfaction of customer. The above theory states that to avoid the influences on consumer behaviour, it is very compulsory to consider the different customer satisfaction. It is also evident Effects on Buyer Behaviour in Arab Culture Effects on Buyer Behaviour in Arab Culture Introduction The aim of this research is to investigate and further analyse those key factors which affect the buyer behaviour in Arabs and especially as health is the basic need of every human being, considering every aspect of the society never promote any uneven deal in regard to health issues. In this research it will explore and investigate that during in such environment and understanding the cultural, religious etc. of the Arab different societies their choice of health care means when they are coming abroad for advance and equipped treatment, before what factors an Arab patient consider. Arab culture is basically composed on Islam, and their culture is a full translation of Islam. Culture is a Latin word ââ¬Å"culturaâ⬠which means improvement of the soil and total transformation of the nature. The valid and modern meaning of culture is designation of spiritual development and upbringing. Culture most authentic definition is in most common sense that culture is the spiritual perfection and human development. Culture understanding is mainly concern with sprit and spiritual power. Culture is the spirit and a valid identity of a nation. Every nation has its own culture and this culture is playing a vital role in the building of a healthy society. Because every society has its own culture that characterises it. Every society has some beliefs and these beliefs are strictly followed by every person of existing society. Arabs are mainly 22 different countries with different culture and different sects and religion, their common language is Arabic with a few other dialects. Arabs are mainly divided like 10 countries in Africa and 12 in Asia, according to UNDP report 1993 its total population is 230 million in 22 different countries, representing in majority Muslim and in minority Christian and Jewish. Arabs are mainly living in joint family system; every person is more dependent on each and every person. They respect each and every person and especially the elders and give them proper attention due to their age and experience, and always play a vital role in making any decision. Arabs always consider and never cross the boundaries of Islam, and their belief is very strong in God, it is a strong belief that every happiness and sorrow is from God. A very common and with a strong belief that when any uneven or a good thing happen, it is consider that it is the fortune which born with him and a divine from God. The key factors which influence the buyer behaviour in Arab are culture, social, personal and psychological factors. In Arab society there is joint family system and an individual person is not free in its decision, because its all family are more concern about taking in decision and more extent its choice is influenced by the family, culture and personal and psychological factors i.e. its beliefs (religion), perception, motivation and learning. These are the key factors which influence the consumer buying power, in such a situation how an Arab then goes to select a health service in his country or abroad which satisfy his all factors i.e. its religion, culture and social. Reason for Choosing this Topic: Reason for choosing this topic is mainly relevant to my experience in marketing field, being more involved and studied a lot about the history of Arabs and interest in marketing field, also Arab is the new emerging market for business thats why I am optimistic that this theses will enhance my abilities and give a strength to my career in the chosen field. I personally worked in a tobacco company ââ¬Å"WTD PAKISTANâ⬠for more than three years and counted as consumer based company because it is mainly based on tobacco selling products. That why it becomes a solid and main reason for choosing this topic. Moreover with my personal experience and after reviewing literature, that different countries have different lifestyle, culture, different approaches in making decisions, different choices and different taste and different level of satisfaction. It seems interesting to me for research and enhance my capability in marketing. This topic is providing a broad/vast analysis to underlin e the key factors which influence the buyer power of buying because it is thoroughly proved from lot of theories and researches that consumer/ buyer all over the world has certain level of satisfaction, which is disturb by some factors existing in its surrounding environment. To evaluate these influences by considering academic resources, online journals and literature from authentic resources will enhance my knowledge and capabilities to do a better job in my real life. Literature Review:- Literature review is playing a vital role in completing of dissertation chosen and moreover will help me in completing my final dissertation has significant importance to complete my dissertation topic and ultimately to help me in completing my final dissertation. So in this context, some introductory literature review has been brought forward which have helped me in finalising my research topic and questions to be investigated. Moreover the essential and sufficient material for my chosen research topic review of literature, journals current articles from the authentic resources (magazines, newspaper) and academic books will give me help me in completing my task. International marketing: According to (Burca. D. C, 2004) that international marketing is the process of planning and undertaking transactions across national boundaries that involves exchange. The above statement gives an idea about the international marketing that it provides a platform for business across the boundaries or between different countries, and these businesses between different countries are under some rules and regulation. When the transaction takes place across national boundaries then the international marketers are subjected to different set of macro environmental factors and constrain deriving from different political system, legal frame work, cultural norms, and economic circumstances. Marketing is basically concern with exporting of products or services e.g. it very common that purchasing a chair from IKEA but in reality it will be imported from other countries or it parts will be export from other country but assembled in UK. Same if it is brought under discussion like computer and is accessories so it is clear those materials comes from India and software comes from china or Japan and product assembled in UK or other European countries. This idea of global import or exchange nourish in the shadow of international marketing, because international marketing introduce such rules and regulation for international marketer like licensing to joint ventures and contracts between two parties. According to (Sargeant. A, et al, 2002) that marketing is all about marshalling the resources of an organisation to meet the changing needs of customers on whom the organisation depends. Simply it will be quoted as marketing is all about how an organisation addresses its marketers. Customers needs are the starting point for marketing activity. Then the marketing manager tries to identify those needs and develop product or service, which satisfy customer needs through an exchange process. According to chartered institute of marketing that marketing is the management process which identifies, anticipates and supplies customer requirements efficiently and profitability. According to (Shaughnessy. O. J, 1995) that marketing covers those activities that relate the organisation to those parts of the outside world that use, buy, sell or influence the outputs it produces and the benefits and services it offers. Simply marketing is the debate in organisation is what to offer, to whom, when, where, how, and for how much. Concept of marketing: Globalisation of goods and services created more opportunities for the customers to choose among the products. But customer expectations from the product or service in the available market are higher, because they paid the asked price for the service or product. It is the main duty of company that before launching any product or service they understand the needs of consumers in the market. When a company understand the expectation and needs of consumer by providing a product or service which meets the need of customer than marketer can develop a successful marketing strategy for the target market. Customers: A customer is generally understood the person who make the decision to buy a product or service, which pays for it. The product or service purchased by one person but consume by another person. So it is clear that customer and consumer will be same person. The terminology can imply something about the relationship between a company and its customer. Different customers within a market have different needs, which they seek to satisfy. To be fully marketing oriented a company needs to provide a product or service in the market which meet the needs of each individual. For this purpose they positioned their product or service in the markets which meet the need of that group. Needs: It is referred to something deep rooted in an individual personality. The satisfaction of need is conditioned by cultural values of the society from which they belong. In some culture needs for self fulfilment may be satisfied by religious penance, while in other societys needs may be satisfied by creative talent. According to Maslows theory that customer are motivated by their desire to satisfy complex needs. It is also recognised that once an individual have satisfied basic physiological needs, then they may be motivated by higher order social and self fulfilment needs. Value: It is a ratio of perceived benefits to price paid. Customer will evaluate benefits according to the extent to which a product allows their needs to be satisfied. Customers also evaluate the benefits of products compared to the benefits of other products placed competitively in the market. Consumer places a value on a product or service which is different from the value presumed by supplier. Value can be added by better specifying a product offer in accordance with customer expectation. If the price of a product or service is set higher it will affect its sale. If the price is set low it will increase its sale but affect its profit. Exchange: it is a way through which goods and services to be acquired. It implies that one party makes some sacrifices to another party in return to receive something of value. Other party expect same something of value. In market based economies there is a presumption that each party can decide whether or not to enter into an exchange with each other. Each party is also free to choose between a numbers of potential partners. Basically exchange takes the form of a product being exchanged for money. Market: the term market has traditionally been used ââ¬Å"a place where buyers and sellers gather to exchange goods or servicesâ⬠. Market simpler and of value definition is that it is the interaction between buyers and sellers. Marketing Mix: It is very important for the marketers to consider the marketing mix before launching any product or service. It provides a great deal of knowledge about the operating market and then how, where and to whom the product should be target in the market. Product: product is the main source by which an organisation satisfy customer or consumer needs. Product offered by an organisation is tangible or intangible in nature must satisfy the needs of potential customer. The elements of product mix are quality levels, styling, special design features, durability, packaging, range of sizes or options, warranties, after sales service and brand images which is controlled by marketers. Pricing: it is a critical element and determines the revenue that will be generated. Setting prices is a difficult part of marketing mix. Prices are determined by the interaction of market forces. Marketers set prices for individual products on the basis of what they cost to produce, what the competition is charging and what customer are prepared to pay. Price decision also involve deciding on the relationship between prices charged for different products within a firms range and decision about the price strategy over time. Place: it plays a very important role in decision making, Choice of right place for product or service to be launched. Customers mostly prefer to buy the product or service from the nearest distributor. Organisation right decision of place provides an opportunity to customers to gain access to its products and services easily. Promotion: promotion is a best source of communication for marketers to highlight or communicate the benefits of their product and service to their target market. Promotion can be used by different methods like advertising, personal selling, public relation, sales promotion, sponsorship and by direct marketing method. Promotion method should be not the same in every culture. It will be different according to the requirement of different culture where an organisation operates. Fundamentals of marketing: According to (Dwyer. F. R, et al, 1987) states that identification and satisfaction of consumer needs by providing a product or service of value to fulfil the consumer expectation by developing a proper marketing plan or strategy. It is necessary for marketing managers to understand the position of their organisation. The marketing managers always plan and develop strategies for launching their product or service in market, before they should know about the position of their product or service in the market and factors which makes their product attractive and of value to the consumers. According to (Kasper, 2001) that it is very important for an organisation to know when, where and how the consumer thinks that their product or service is different from other potential and current competitors in the market. Porters strategy of differentiation gives knowledge to an organisation that how they are different from their competitors. Organisation must identify the customer orientation before developing its marketing strategy. Benchmarking of customer, organisation and competitors in market are the key function of marketing, such a benchmarking move them to decide a differentiation strategy. Elements of marketing fundamentals: Customer orientation: It is very necessary for an organisation to understand in depth its target buyers, then develop or produce a product or service of high or superior value/ quality to fulfil the needs of customers. Customers are the only source who can accept or reject the product value or feedback from consumer is the absolute source for an organisation to know the value and position of their product in the market and among competitors. Customer orientation requires that a company understand not only the present value to the customer, but also how this is likely to evolve over time. Competitor Orientation: when an organisation focusing on its customers, so it is also necessary for an organisation to look that how a competitor is satisfying its consumer needs. An organisation needs to understand the short term strengths and weaknesses and long term capabilities and strategies of current and potential competitors in the operated market. Interfunctional co- ordination: It is very important for marketing managers to develop marketing plan, which not only give promise to customers and marketing staff. But the marketing plans only develop for creating value products and services. Marketing orientation needs to draw upon and integrate its human and physical resources effectively and adapt them to meet customers needs. Customers always pay attention that what an organisation is offering in the market which completely satisfies the expectation of consumers; product or service which satisfies the customer expectation must be of value. And when customer satisfies from the outcome of product or service it directly produces more chances of repeat business and dissatisfaction may lead to failure and negative experience which may limit the business of such an organisation. Factors influencing buyer behaviour: According to Usunier (2000) that before purchasing there is no concept of seeing, smelling and touching. This gives an idea about the shape, colour and space during the purchase in some cultures. In the case of healthcare, when someone is buying healthcare he looks to certain points by knowing that purchasing a product will be not same to purchase a service. In case of healthcare there is no guarantee that an individual will get optimistic benefits. The healthcare provider must provide in the market of healthcare some reasonable and attractive, competitive and consumer encouraging packages which attract the consumer to buy their packages like price, advance treatment, accommodation and high and quick service. It encourages the consumer that they are receiving the very best and high quality service available in the healthcare market. Todays world is a hub of marketing and in every sector there is a trend of competition every organisation is trying to capture more market share by launching more consumers attractive packages, to promote and encourage their own product and service. Devetags model (1999) of consumer behaviour This model is basically represent the industrial and corporate change is only brought here under discussion for the process of making decision and influences on the consumer behaviour in case of buying health care. This model represents the different products or services and provides the grounds to the consumer to choose the product or service. Devetags model provides grounds for the consumer to choose between products ââ¬Å"Aâ⬠United Kingdom and products ââ¬Å"Bâ⬠(Home country) or other countries products or services in the market. Product ââ¬Å"Aâ⬠is a superior and expensive quality but product ââ¬Å"Bâ⬠is also compete the market with superior quality. Devetags model (1999) à à à In the above Devetags model quality is expressed on y-axis and convenience (price) is expressed on x-axis. In the above diagram product ââ¬Å"Aâ⬠is competing product ââ¬Å"Bâ⬠. And the value of product ââ¬Å"Aâ⬠among the consumer is more than product ââ¬Å"Bâ⬠, the one reason of choosing product ââ¬Å"Aâ⬠of superior quality and high price is because the consumer thinks that ââ¬Å"Give something and get something of valueâ⬠is clear that when consumer decide to purchase a product or service then he expect that the chosen product or service will satisfy his needs. Product ââ¬Å"Aâ⬠has a good reputation in the market due to its quality and price, which makes the minds of consumers, that the product is reliable and meets the requirements of consumers. But in the competition of product ââ¬Å"Aâ⬠and ââ¬Å"Bâ⬠product ââ¬Å"Câ⬠also exist in the market, shown in the diagram inside the box. Product ââ¬Å"Câ⬠d ominated by ââ¬Å"Bâ⬠, which is inferior to ââ¬Å"Bâ⬠in case of price and quality but still cannot attract more consumer compare product ââ¬Å"Aâ⬠. Product ââ¬Å"Aâ⬠demand among the consumers is due to proper advertisement and reputation in the healthcare market. It is clear that in case of health care industry consumer always search the market where they can attain quality product or service at reasonable price. This model is best suitable for decision making and to count the influences on consumer behaviour, because this model highlights psychology of consumer that how consumer choose the product or service among the different available products and services in the market, and how consumer gauge the quality of product or service and underline the importance of chosen product and then purchased it. According to (Pekkala et al, 1983) that a reliable product needs to be introduce and advertise in the intended market before launching. It means that the product or service needs proper market segmentation, and also advertisement in the relevant business environment. It is compulsory that the marketers appreciate the culture of a country in which he operates. It is clear from the above statement that culture should be consider when ever providing a service or product in the market of a country. Because culture plays an important role in promoting the product ââ¬Å"Aâ⬠and ââ¬Å"Bâ⬠which attract more consumer all over the world because product ââ¬Å"Aâ⬠is acceptable to the people of a country in which he operates. It clears that before launching or introducing any product or service the cultural values of a country should be considered. According to Economist (2009) that NHS chief David Nicholson is planning to introduce improvement in the efficiency and productivity of NHS on larger scale. In coming 2013 NHS budget 15% of wealth will be spent on health care services in the UK to fulfil the rising demand with best suitable resources, thus the NHS will be consumer attractive organization in the world market, will play a role model in the health care industry of world. NHS is from long years a cheap compare to America and other developed European countries. NHS provides a standard service at low cost, and this is happening only due to the effort of General practitioners (GPs). But health care in other countries like Denmark and Netherland is more expensive and physician are act as gatekeeper, means that health buyer never goes for treatment due to high price and low quality. In the above Devetags model UK NHS will be awarded as product ââ¬Å"Aâ⬠due to high quality and reasonable price, and planning for the future and spending more money on the health sector will enhance their share in the market, more consumers will attain NHS. Arabs comes to United Kingdom due to the high quality service like able and experienced doctors, equipped and up to date laboratories and due to recent researches in the medical sciences, on reasonable prices treatment attract more Arabs health consumer to get benefit from the UK health industry. Due to the proper advertisement and promotion in the market, introduced by the UK health care industry marketers attract more Arabs patients because they are more vulnerable and easily attract towards the available services. Cultural influences on consumer behaviour: According to Tylor (1913) that ââ¬Å"culture is complex and interrelated set of elements, comprising knowledge, beliefs and values, arts, law, manners and morals and all other kinds of skills and habits acquired by a human being as a member of a particular societyâ⬠. It is clear from the above statement of Tylor that culture is not composed on one thing but it is a set of elements already exist in a society, and every society is mainly composed on the beliefs and values (religion) of people living, attitude, habitat, architecture and adopted rules and regulation to survive in the society. Ralph Linton (1945) describe the culture as it is the configuration of learned behaviour and results of behaviour whose components elements are shared and transmitted by the particular society, furthermore he indicates the limits of the cultural programming which the society can impose on the individual. Ralph Linton describe the culture more simply that culture is the learning process which result in changes in the behaviour of an individual living in a society, it transmitted from parents to offspring in a very conventional way with its limitation, because every society has cultural limits, compulsory for every individual to obey it. According to Hofstede (1998) that consumer behaviour is cultural dependant. These all above definition provides a broader concept of culture that culture is basically name of shared values developed in particular environment, it gives an idea that one culture is not superior to another culture but may be different due to beliefs and values, knowledge, arts, law, manners and morals, habitat and skills. It is now easier to understand a culture of particular country society, and due to the globalisation of products and services and to provide the equal opportunities to the world population to get benefit from these globalised product or service it necessary to introduce the acceptable marketing and advertising strategies globally. Because one uniform marketing and advertisement strategy is not appropriate as whole, it is evident that marketing and advertisement strategy for West is never works in the Middle East due to their cultural restriction. According to De Mooji (1997) that products are globalised but people are not globalised, products are accepted in more than one culture due to different and appropriate advertising strategy. Language, concept, number, colour, space and humour are constant among cultures; they are not changeable among cultures. Communication: According to (Burce. C. D, et al, 2004) that communication plays a vital role in conveying the message among the global marketers, and consider as reflection of a culture. There is a difference between countries verbal communication due to the adapted culture and verbal communication is different from one culture to another, it is not different in term of language but also in term of variables like who, what, how, where, when, and why. Communication may be verbal or non verbal having same importance in conveying the message to the recipient in term when a marketer satisfy a consumer. According to (Burce. C. D, et al, 2004) that due to cultural differences people are more likely to communicate with each other without any problem and this fluency in the communication is due to hierarchy, status consciousness, behaviour and other factors which plays the role of gatekeepers. The different method of communication and its uses were brought under discussion, how the message is communicated, which channel is used for this communication e.g. spoken or written etc. and it depends on the availability of channels in the cultures and factors are speed, formality, legality and seniority. Another factor is whether message should be communicated, to know the right authority to which the message will be communicated, and also the time schedule for the communication and the meaning and purpose of communication. Body language has different meaning in different cultures, like feet gesture in west society is consider as attention but in Arabs it is an insult and facial gesture is mos t commonly noticed in the West culture as emotion, happiness and embarrassment but in Arabs culture it is consider as embarrassment and not used for the expression of desire. According to (Morris, 1997) that non verbal communication is not strange when dealing in different cultures, because this section deals with signals and from these received signals one will understand what the other person is conveying him and then to judge to understand the language of these signals and then make its own assumption to believe or trust on whom. Non verbal communication deals with body stress signals e.g. perspiration and licking of lips etc. and lower body signals like foot tapping, frequent crossing and uncrossing of knees etc. and body posture signals are used for boredom like body sagging and slumping, body gesture like movements of hands and facial expression are also used for non verbal communication. Mead (1993) stated that culture and religion is an essential part of lives of the people in every society, and it is compulsory for the health care provider to understand and know the culture and religion of the patient. According to Galanti (1991) that most cultures shares same beliefs, values and practices, it is necessary for health care provider to treat a patient as a family unit not as individual by creating psychological, spiritual and environment of physical needs. Sign and symbols: According to (Unsunier, 1993) that interpretation of symbols is strongly culture bound. The above statement of Unsunier Clearly describe that in every culture they use sign and symbols as a source of communication. This statement provides understanding about the cultural signs and symbols that every culture use very strongly sign and symbols as a source of communication. According to (Goffman, 1963) that headscarf is a symbol of normative cultural values and social relations of class and power that determine our perception. It communicates the individual and collective motivation of those who adopt it, as much as perception that rejects it. The symbol of headscarf makes sense as a language of relationship between those who asset their orientation towards values of Islam and those social classes that owe their status to normative values of modernity, such as equality and liberty. It further argues that stigma refers to individual sign; socially information and individual transmit about himself that disqualifies him and creates an obstacle to being fully accepted by society. In west colours are more used as sign and symbols like black colour is used for mourning while white colour is used in most of Muslim societies as religious and partially used as mourning colour. Red colour is used as symbol of tragedy and warning. In case of numbers 13 is symbol of bad luck in UK and this number is avoid in any department for numbering purpose e.g. no bed is marked in hospital with 13 etc. in Japan 4, Asia 555 and in china and some other countries 7 is consider bad luck numbers. In Pakistan crow and black dog is consider as symbol of bad luck, in India owl, UK black cat and in Japan fox is a symbol of bad luck. It is evident from the above discussion that sign and symbol is a strong source of communication, and always it is necessary for marketers to consider these sign and symbols which rejects by a culture in providing any product or service. Imagery: Images from very beginning plays a vital role in conveying the messages. In marketing pictures are used as strong source of communication and by this the marketers captured more market shares in the market for their own product. Marketers use pictures for the advertisement of a product or service, but it will be acceptable in one culture but may bring disaster in other society. Comparing West culture and Arab, in West culture the advertisement of bra by a naked woman is consider as a routine and essential for advertisement and attract more consumers to buy the product. But in Arabs it will be completely different, it is also true that Arab women are wearing bras but the advertisement strategy for Arabs will be completely different compared to West. It is necessary to have sufficient knowledge about the culture and religion of Arabs. According to (Keegan et al, 1989) that cultural value always plays a vital role on the consumer behaviour and having defined and always gained a considerable attention in marketing, and also its influences on marketing strategy are well presented. It is clear from the above theory that culture is always playing a role in influencing the consumer behaviour, because every society is composed on define culture and every culture has its own values, which may need to be considered during any decision making, needs proper attention during choosing any product/service. For marketers to advertise or promote and introduce a product or service in a specified market, they need to consider the cultural values of the country where they operate. According to (Usunier, 1993) that customer are different in each country, marketers must consider them, and by considering the values, attitudes and tastes between cultures may help in satisfaction of customer. The above theory states that to avoid the influences on consumer behaviour, it is very compulsory to consider the different customer satisfaction. It is also evident
Tuesday, August 20, 2019
A Comparison Of Ben Franklin And The Puritans Religion Essay
A Comparison Of Ben Franklin And The Puritans Religion Essay John Winthrop once proclaimed to the Massachusetts bay colony that we shall be as a City upon a Hill, the eyes of all people are upon usà ¢Ã¢â ¬Ã ¦Therefore let us choose life (Winthrop, City Upon a Hill). Winthrop was part of a group of Protestants that separated from the Church of England in order to begin a new life of religious freedom in the New World, and they deemed that God should be central to their existence. Benjamin Franklin, however, viewed God as peripheral and did not orient his life around religion. These fundamental religious differences manifested themselves through alternate ways of thinking and living, and their opposing conceptions of God and humanity elicited specific views of government, relationships, suffering, and Scripture. The Puritans also concluded that Christ was the exclusive way to obtain salvation, and everyone who did not trust in Christ was going to hell (Wigglesworth 3). This belief about Gods exclusive offer of salvation and humans inherent sin interacted to affect their interpersonal relationships because they wanted their family and friends to be saved. Most interpersonal relationships had some spiritual focus. For example, Dane recounts that he was educated under godly parents and that my conscience was very apt to tell me of evils that I should not do (Dane 6). People also comforted each other with the promise of salvation, like when Rowlandson and her son Joseph read the Bible together during their captivity (Rowlandson 18). Franklin, however, had strikingly opposing views than the Puritans because his religion had no mark of any of the distinguishing tenets of any particular sect (Franklin 35). Therefore, in his relationships with others, virtue is the central theme, because he conclude s, the importance of virtue did not depend on Christian dogma or the rewards and punishments of the afterlife (Franklin 29). Therefore, in his interactions with people, he focuses on acting virtuously while avoiding specific tenets of religion (Franklin 35). In addition, the Puritans concluded that God intimately involved Himself in the details of human lives, while Ben Franklin believed that God existed as a peripheral figure. This belief in Gods omnipresence led the Puritans to have complex, spiritual interpretations for all events. John Danes account supports this idea in that he often credits God for good things. For example, John Dane returned some lost gold he had found, and credited Gods goodness in then giving me restraining grace to preserve me from such a temptation (Dane 7). He also sees something as small as a wasp stinging his thumb as a chastening from God, and he proclaims that, God had found me out (Dane 9). Since the Puritans believed that God was omnipresent in every aspect of their lives, their interpretations of even small occurrences had considerable spiritual meaning, and it was up to them to interpret these occurrences correctly. Contrary to these views, Franklin was a thorough deist in that he thought God was very separate and detached from human lives (Franklin 26). He did not believe in the Bible or in the Christian God (Franklin 25), so he voiced that humans were responsible for directing their own lives and improving their circumstances (Franklin 37). He exerts a confidence in his control over his own life by using phrases such as I would conquer, I conceived, I considered, and my circumstances (Franklin 32). He does not used the Bible to guide his decisions, and he does not interpret events as if God was somehow involved, which is very different than how the Puritans lived. These differences in their fundamental beliefs about God led to antithetic techniques for interpreting life circumstances. Also, The Puritans idea that sin led humans astray and needed Gods discipline interacted to affect their perception of hardship (Rowlandson 20). In comparison, Ben Franklin posited that pain and pleasure existed in equal proportion in the world and was not controlled by God (Franklin 27). This idea caused them to attribute difficult circumstances to independent (outside their control) variables, such as God dispensing hardship. Therefore the Puritans often rejoiced in the midst of difficulty because it meant that God still cared about them. Mary Rowlandson exclaims at one point in her narrative that when she saw others under many trials and afflictionsà ¢Ã¢â ¬Ã ¦I should sometimes be jealous (Rowlandson 20). Rowlandson was thankful for the Indian raid, because Hebrews 6 says that Whom the Lord loveth he chasteneth. The way that Rowlandson interprets events in her life coincides with the hopeful way that the Puritans approached hardship, and it reflected their core spiritual belie fs. Ben Franklin, on the other hand, believed that pain and pleasure happened in equal proportion during a persons life, and states in his dissertation that this uneasinessà ¢Ã¢â ¬Ã ¦produces desire to be freed from it, great in exact proportion to the uneasiness (Franklin 27). Franklin is proposing that pain is just a natural part of life, and is dispelled by actively seeking pleasure, because pleasure is the satisfactionà ¢Ã¢â ¬Ã ¦which is caused by the accomplishment of our desires, and those desires beingà ¢Ã¢â ¬Ã ¦caused by pain (Franklin 27). The inerrancy of Scripture was another integral tenet of the Puritans religion that diverged from Franklins beliefs. The Puritans thought that the sinful nature misguided humans and that they needed the Bible to show them the truth, and these views interacted to produce total trust in the Scripture for guidance. Mary Rowlandson often peppers her account with Scriptures that she deems appropriate for a situation. In Marys extreme suffering, she refreshes herself with passages from the Psalms recounting God helping his people in their time of need (Rowlandson 18). Another example of this is when Dane decides to depart to the New World when he tells his father, if where I opened my Bible there met with anything either to encourage or discourage that should settle me (Dane 11). These accounts exemplify the way in which the Puritans viewed Scripture relative to their lives. Franklin, however, regarded the Bible as mostly fables (Franklin 26), and did not recognize it as a divine authority . His opinion about the Bible produced skepticism toward the Scriptures that the Puritans lacked. As a young boy he found the Scripture disputed in the different books I readà ¢Ã¢â ¬Ã ¦and I began to doubt of Revelation itself (Franklin 25). As a result, he dismissed the bible as divine and instead used the stories about Jesus as a moral guide (Franklin 33). In conclusion, the Puritans Christianity differed significantly from Ben Franklins deism. The colonists conducted all manners of affairs with regard to the religious implications it would have, and all of their decisions were made in light of the faith that was central to their existence. Unlike the Puritans, Ben Franklins philosophy of God and humanity was deistic in nature, and he had a much more hopeful outlook on humanity because he thought that they were capable of living morally without the Christian God. The Puritans and Franklins worldviews shaped their thinking in early colonial New England, and their alternate views resulted in divergent interpretations of the world at large.
Monday, August 19, 2019
Is fate a factor :: essays research papers
Fate is the power that is supposed to settle ahead of time how things will happen. Romeo and Juliet lives were ruled by fate. Even though they thought they should be together fate had different plans for both of them. Fate did not rule in their favour. A large part of the beliefs for both Romeo and Juliet involved fate. They believed in the stars, and that their actions weren't always their own. Romeo, for example, Act1 scene4 line107-113 says, "Some consequence yet hanging in the stars...by some vile forfeit of untimely death. But he that hath the steerage over my course Direct my sail." He's basically saying to his friends that he had a dream, which leads him to believe that he will die young because of something in the stars, something that will happen. He ends with "he that hath steerage over my course" which implies that he does not have control over his life if he looks to another power above himself to direct him. He does not feel that he is the one who makes decisions; it is all a higher power with purpose. Romeo says he is in love with Rosaline, who did not return these feelings. A servant of the Capulet's was sent to invite people on a list to a party that the Capulet's were throwing. While Romeo babbled on about his life with Benvolio and kinsmen. Romeo bumped into this servant who asked him to read the list. Rosaline's name appeared which got Romeo to agree to go the party. This sets everything up for the Romeo and Juliet. They met at the party and fell deeply in love with each other. They realize later their identities, but they are in love and won't let their names get in the way of that strong emotional bind. Fate had an immense impact in this scene. Another example of fate was after Romeo killed Tybalt because of Tybalt killing Mercutio in a sword fight. After Romeo kills Tybalt he shouts, Act3 scene1 line136 ââ¬Å"O, I am fortuneââ¬â¢s fool!" Here Romeo understands the full impact of this tragic event on his future and how everything started to deteriorate after he met Juliet.
Husserl y la Crisis de la Cultura :: Spanish Essays
Husserl y la Crisis de la Cultura ABSTRACT: The topic of the crisis of culture has been common among philosophers whose thought developed during the beginning of the 20th century, and especially among those who lived through the hard times of the interwar period. Husserl was no exception. I intend in this paper a modest approach to the growth of this subject in the founder of phenomenology. I will attempt to: (1) delimit what Husserl meant by culture; (2) identify the reasons for the crisis of culture; and (3) find a solution to this crisis. La siguiente comunicacià ³n va a constar de tres secciones. En la primera, que se llevarà ¡ la parte del leà ³n, voy a tratar de acotar aquello que Husserl entiende por cultura tanto en su sentido descriptivo como normativo. En la segunda, veremos por quà © eso a lo que à ©l hace referencia con semejante tà ©rmino se halla, en su opinià ³n, en crisis. Por à ºltimo, y ya en una brevà sima tercera parte, se tratarà ¡ de dar cuenta del camino que al decir de Husserl es necesario emprender para buscar una salida a semejante situacià ³n de crisis cultural. 1. La doble definicià ³n husserliana de cultura: descripcià ³n y normatividad Creo que no es una mala estrategia a la hora de abordar quà © entiende Husserl por cultura, el comenzar por la biparticià ³n ontolà ³gica que hace del mundo en naturaleza (Natur) y espà ritu (Geist). Son muchos los lugares donde se nos habla profusamente de ello. Haciendo un resumen sumario del tema, podrà amos decir que el à ¡mbito de la naturaleza es el de las cosas materiales, el de los entes vistos desde la pura exterioridad espaciotemporal, siendo la ley en base a la cual se rigen la necesidad causal. En contraposicià ³n a ello, el mundo del espà ritu es aquel en el que lo esencial no viene dado por las relaciones exterior-causales que se dan entre los objetos, sino por la significatividad humana que conforma nuestro primer y primordial contacto con la realidad. Es decir, el mundo del espà ritu es el mundo del significado, del sentido, aquello que constituye propiamente nuestro cosmos y nos es dado, en primera instancia, como un regalo por nuestros antepasados. Seme jante mundo sà ³lo puede brotar del yo y su vida de conciencia o, mejor dicho, de un yo (no entro aquà en la distincià ³n yo, hombre, persona, subjetividad trascendental) y una vida de conciencia que se encuentran siempre en constante interrelacià ³n con otros yoes.
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